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Job Reference No: S/0467
Position: Operations Supervisor
Main function of job:
• To ensure effective and efficient operation of the Service Teams, and Workshop
   Facility.
• To coordinate personnel, materials and the appropriate equipment to ensure
   customer contracts are produced to the relevant quality and cost standards in a
   safe, timely and efficient manner.
• To ensure all work procedures and documentation (such as Issuance of Work
   orders, Internal Purchase Requests, Stock Transfers, etc) are carried out and
   improvements are made leading to a LEAN process.
• To identify and develop personal within the workforce to meet the requirements
   of the dynamic market environment which the company serves.
• To develop a TQM culture within the company.
• Be the company’s Heath and Safety Manager.
• Ability to bring out the best from the individual worker.
Main duties (in order of priority)
• Management of the Service Team and Workshop facilities 24 hours a day, 7 days
   a week, controlled through the ICs and Team Leaders.
• Responsible for the day-to-day operation and control of the Service Teams and
   Workshop facilities to ensure all equipment and machinery is maintained and
   safe for operation by personnel.
• Responsible for the day-to-day operation and control of the Service Counter,
   Service Team and Workshop.
• To ensure all personel are adequately trained for their job.
• Support the Sales department through the Service Teams.
• Support the Logistics Department in area of executing movement of orders or
   shipments.
• Any other related duties as directed by Operations Manager.
• Responsible for all disciplinary measures within the Service Teams and Workshop    facility to ensure a high standard of achievement and performance is maintained. • Assist in the implementation of the “5S” programs within the Service Teams,
   Workshop Facility and Building premises.
• Responsible for the development of the employees under job holder’s control and
   their roles within the organization.
• Issuance of various reports as necessary.
• Review weekly performance of the factory and compare against planned
   activities to ensure optimum efficiency.
• Ensure that all methods of Service Jobs are reviewed, analyzed and reported
   against.
• Investigate and report potential areas of improvement within areas of control.
• Ensure the effective enforcement of government and company Health and Safety
   rules in the factory.
• Ensure that all control documentation complies with company and customer
   procedures, documentation is available, current and understood at the
   appropriate time for actions to be carried out.
Key Tasks (besides day to day operational supervision):
• Manpower planning
• Manpower development
• OJT programme
• Career Path/Development programme
• In-house Training Programme
• Mentorship Programme
• Appraisal System
• 5 ‘S’ Housekeeping
• Develop Job Descriptions
• Continuous Improvements
• Implement systems and process toward Singapore Quality Awards (SQA)
   template
 
Interested professionals, please email your detailed CV with Job Reference No. in WORD FORMAT to hr@kyle.com.sg.
 
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